Planet77 is committed to protecting the personal information of every Malaysian member. This policy explains how we collect, store, use, and safeguard your data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Our Privacy Commitment
This is not merely words on paper – it is a pledge planet77 stands firmly by for every one of our Malaysian members.
Planet77 only collects data that is strictly necessary to provide services to you. We do not request irrelevant information, nor do we retain data beyond the period required.
All personal data and financial transactions on planet77 are protected with 256-bit SSL encryption. Data stored on our servers is also encrypted using the latest industry-standard security technology.
Planet77 will not sell, rent or transfer your personal data to third parties for marketing purposes. Your data belongs to you — we are simply its custodians.
You have the right to access, correct, delete, or transfer your personal data at any time. We provide a straightforward process for managing your privacy preferences.
The planet77 privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure full compliance with all applicable local legal requirements.
In the event of any security incident involving your data, planet77 is committed to notifying you within 72 hours and taking appropriate remedial action.
This Privacy Policy explains how planet77 ("we", "the platform") collects, uses, stores, and protects your personal information when you use our platform. By registering an account or using any planet77 service, you agree to the practices described in this policy.
Note: This policy is written in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. If you have any enquiries, please contact our Data Protection Officer at privacy@planet77.im
Planet77 is an online entertainment platform operating in Malaysia, offering online casino, Sports Betting, poker, and a wide range of other games to registered members. In the course of these operations, we collect and process your personal information.
This Privacy Policy applies to:
This policy does not apply to third-party websites or services that may be linked from the planet77 platform. We are not responsible for the privacy practices of those websites or parties.
Planet77 collects various types of information depending on how you use our platform. Below is a full breakdown:
Planet77 does not collect sensitive data such as health information, religious beliefs, or political views. Financial data collected is limited strictly to what is necessary for processing transactions.
Planet77 uses your personal data solely for the following lawful purposes:
Marketing: If you have consented to receive marketing communications, planet77 may send you information about promotions, bonuses, and new offers. You may withdraw this consent at any time through your account settings.
Planet77 does not sell or rent your personal data. However, we may share your information in the following limited circumstances:
In all instances of data sharing, planet77 ensures that recipients maintain security standards equivalent to our own.
Planet77 employs multiple layers of technical and organisational security measures to protect your personal data:
Planet77 uses cookies and similar technologies to enhance the user experience and ensure the platform functions smoothly.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some areas of the planet77 platform.
Planet77 does not retain your personal data for longer than is necessary to fulfil the purpose for which it was collected. The following are our data retention guidelines:
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any individual.
As a planet77 member who is a Malaysian citizen or resident, you have the following rights under the Personal Data Protection Act 2010:
Request a copy of all personal data we hold about you.
Request the correction of inaccurate or incomplete personal data.
Request the deletion of your personal data (subject to legal obligations).
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for transfer to another platform.
Request a restriction on the processing of your data while an enquiry or complaint is under review.
To submit any request relating to your privacy rights, please contact the planet77 Data Protection Officer at privacy@planet77.im with the subject line "Privacy Rights Request". We will respond within 14 business days.
Planet77 is a platform restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we determine that we have collected data from individuals under the age of 18 without proper verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on this platform are advised to contact us at privacy@planet77.im immediately.
In certain cases, your personal data may be processed or stored outside Malaysia, particularly in connection with the cloud infrastructure and international service providers we use.
Planet77 ensures that any cross-border data transfers are carried out with adequate safeguards in place:
Planet77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or business operations.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact:
We are committed to responding to all privacy enquiries within 14 working days. For formal complaints, please state this clearly in the subject line of your email. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
This Privacy Policy was last updated on 1 January 2026. This version supersedes all previous versions.
Our Commitment
When you register with planet77 and entrust us with your personal information — from your phone number to your Touch 'n Go or DuitNow payment details — we understand the weight of that trust. Not everyone is comfortable sharing personal information online, and we do not take that responsibility lightly.
That is why planet77 continually invests in security infrastructure, trains staff on data protection best practices, and keeps this policy up to date to reflect changes in technology and legislation. For us, protecting privacy is not merely a legal obligation under PDPA 2010 — it is the foundation of the trust that allows us to proudly serve over 500,000 Malaysian members.
If you have any questions or suggestions about how we handle your privacy, please don't hesitate to reach out. Your feedback is invaluable in helping us continually improve.
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